Dodging Bullets: Three Things to Avoid When Improving Your Safety Culture
By Josh Williams, Ph.D. Improving safety culture requires time, effort, persistence and intelligence. Leaders often do a tremendous job of instilling safety values with employees despite organizational headwinds like production pressure, understaffing, insufficient funding for safety improvements, and poorly conceived incentives. However, leaders sometimes make mistakes in their efforts to improve safety culture and performance. A few examples and lessons learned are provided below as cautionary tales to avoid. 1. Busy leaders sometimes fail to walk the talk for safety Walking the talk sets the tone for the rest of the organization. Ideally, leaders set the right examples by role modeling positive safety