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Meet the Experts

Passionate People Meet Purpose | We are Propulo

Experts

Eric Michrowski

President & Chief Executive Officer (CEO)

Expertise
  • Safety Culture Transformation
  • Organizational Change
  • Operational Excellence Strategy
  • Business Transformation
  • Continuous Improvement
Eric's BIO

LEADER | SPEAKER | AUTHOR 

Eric Michrowski is a globally recognized thought leader and guru in Safety & Operational Performance. A highly sought-after Executive speaker on the global stage, he has led executive training programs, coached the C-Suite, and connected with thousands of Fortune 500 senior leaders. He has been featured on TV, in articles, and Podcasts and has an upcoming ForbesBooks book to be published this year.

With a career starting in Safety within the Airline industry, he has held leadership roles in four distinct sectors. Early in his career he dedicated his life to finding better ways to lead operations, to improve the world of work, to allow people to come home safely from work and to deliver more significant impacts in business. His focus has been on finding ways to better connect with front line team members and unlocking the discretionary effort that exists in all teams and organizations.

His approach is anchored in evidence-based research and practical applications in Human Performance, Continuous Improvement, and Organizational Change. He brings over 25-years hands-on experience in Operations Management, Culture & Business Transformations and Safety.

Across his work, he has achieved substantial improvements in Safety, Operational Reliability, Employee Engagement, and Financial Performance, always by incorporating Epic Cultures to maximize results and sustainability.

Eric holds a Bachelor’s in Laws, a Lean Six Sigma Master Black Belt, and has received several international awards both personally and for the teams he has led.

More information on Eric: Eric Michrowski

Dr. Josh Williams

Partner, Human Performance & Business Transformation

Expertise
  • Safety Culture Transformation
  • Safety Culture Assessments
  • Safety Leadership
  • BBS & HOP Tools
Josh's BIO

For more than 20 years, Josh has partnered with clients around the world to deliver customized, sustainable solutions to improve safety culture and prevent SIFs. Dr. Williams earned his Ph.D. in Industrial/Organizational Psychology at Virginia Tech and is a behavioral safety, human performance, and safety culture improvement expert.

Josh is the author of Keeping People Safe: The Human Dynamics of Injury Prevention and co-editor of Keys to Behavior Based Safety. He has published more than 150 book chapters, government reports, white papers, blogs and articles in leading journals. Josh has also delivered hundreds of presentations at leading national conferences and is a highly regarded public speaker. He received the Cambridge Center National First Prize for his research on behavioral safety feedback.

A sample of Josh’s recent projects include delivering a series of motivational presentations, conducting comprehensive strategic planning sessions, and managing safety culture assessments and improvement activities.

Martin Royal

Partner, Human Performance & Business Transformation

Expertise
  • Safety Culture Transformation
  • GO!Safety Training
  • Safety Culture Assessments
  • Safety Leadership Coaching
Martin's BIO

Martin is an expert in Human Performance & Business Transformation, coach and facilitator who helps clients create a committed and mobilized workforce to achieve their operational excellence, safety and wellbeing outcomes. He holds a Master’s degree in Applied Psychology from Saint Mary’s University and brings over 15+ years of organizational and talent development experience. Since joining Propulo Consulting in 2011, he has delivered well over 400+ safety culture change workshops and training programs centered on the development of employee empowerment, difficult conversations and leadership skills for global clients in North America and Europe.

Martin supports Propulo Consulting’s contractor facilitator workforce and internal consultant team to enable them to deliver exceptional safety engagement training programs. He also supports the development and client-customization of Propulo Consulting’s various leadership and employee training offerings. Over the years, he has been involved in leading safety culture improvement engagements with various clients in industries such as aquaculture, construction, manufacturing, mining, oil and gas, and utilities.

Originally from Montreal, he has been living in Denver and enjoying the outdoors in Colorado for seven years before relocating to Dallas in 2019 where he now lives with his wife. Martin has earned a reputation as an engaging, thought-provoking, playful, and effective professional who delivers outstanding results for his clients. He can deliver client engagements with ease in French and English.

Martin is an active member of the Society for Industrial and Organizational Psychology and also holds the ACC coaching certification from the International Coaching Federation.

Alex Iyer

Consultant, Strategy & Analytics

Expertise
  • Program Management
  • Operations Strategy Development
  • Data Collection & Analysis
Alex's BIO

Alex brings in engaging project management, operations strategy development and analytical expertise. He has worked in several different sectors and industries, which has built him a strong background to support the implementation of operational improvements, operational dashboards and change programs. He holds an MBA from McMaster University and a BA from McGill University.

Senior Leadership

KyoungHee Choi

Chief Marketing Officer

Expertise
  • Creative Branding
  • B2B Marketing / Strategy
  • Global Marketing
KyoungHee's BIO

KyoungHee is a creative marketing leader with over 15-years experience with global brands. Her work experience spans 5 countries across North America, Europe and Asia. She brings a deep understanding of cultural diversity and global business needs. She holds a Masters in Business Administration (MBA), a Bachelor’s in Arts and is a certified Arts Psychotherapist. Specialized in B2B Marketing, she brings creative thinking and depth of understanding across cultures and human psychology.

KyoungHee brings experience in creating Brand & Marketing strategies across both large and small organizations. She is recognized for her public speaking and has facilitated numerous leadership programs anchored in psychology and art therapy across a broad spectrum of large Korean organizations and in academic settings. Her innovative strategies to business have captured the attention of Entrepreneurs, Senior Leaders and Academics. In addition to her Marketing experience she has founded and led a successful Startup prior to coming to North America.

KyoungHee leads our Propulo Marketing team.

Amy Maxson

Chief of Staff

Expertise
  • Global Operations Management
  • Organizational Transformation
  • Program Management
Amy's BIO

Amy is a global operations management leader with extensive experience leading change management and transformation programs globally. With over 15 years in operational roles, she has proven success in defining and driving process improvement initiatives across organizations. She brings strong operational strategy, customer success and program management experience.

Vicki Scott

Director, Client Success

Expertise
  • Client Relationships
  • Business Success
  • Business Development
Vicki's BIO

Vicki is a senior leader specializing in building customer relationships and business development. With 20 years’ experience leading operational teams in the service industry, she has led continuous improvement and operational excellence initiatives.

Her primary focus has been on safety culture, customer experience, strategy and driving business outcomes, capturing several awards throughout her career.

Vicki leads our Propulo client relationship team.