Eric Michrowski is a globally recognized thought leader and guru in Operational Performance & Transformations, Safety Culture, and Customer Experience. A highly sought-after Executive speaker on the global stage, he has led executive training programs, coached the C-Suite, and connected with thousands of Fortune 500 senior leaders. He has been featured on TV, in articles, and Podcasts and has an upcoming ForbesBooks book to be published this year.
His approach is anchored in evidence-based research and practical applications in Human Performance, Process Excellence, and Organizational Change. He brings over 25-years hands-on experience in Operations Management, Culture & Business Transformations, Management Consulting, and Safety roles across a range of industries including Financial Services, Airlines & Hospitality, Utilities, Mining, Energy, Transportation, and Telecommunications.
Across his work, he has achieved substantial improvements in Safety, Customer Experience, Operational Reliability, Employee Engagement, and Financial Performance, always by incorporating Epic Cultures to maximize results and sustainability.
Eric holds a Bachelor’s in Laws, a Lean Six Sigma Master Black Belt, and has received several international awards both personally and for the teams he has led.
More information on Eric: Eric Michrowski