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Discretionary Effort

By Josh Williams, Ph.D. There are no shortcuts to safety culture improvement. However, if there was a safety culture improvement ‘hack’ it would be getting and using more employee input for safety. One of the best ways of doing this is through safety suggestions from front-line employees. This should be done both formally (e.g., peer checks, safety committees) and informally (1-1 conversations). Many of the best and most practical safety ideas come from front-line employees. Also, getting more employee input leads to better decision-making and increased front-line discretionary effort for safety. For example, at one manufacturing facility in Southwest Virginia, the safety

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By Eduardo Lan I often hear clients complain about workers' lack of engagement. It is not uncommon to hear comments like, “we ask them for their feedback and opinions, but they hardly speak up,” “it's like pulling teeth” or “we are afraid to ask them because we´ll get a laundry list of complaints.” Never for a moment do they stop to consider that the problem with communication might have more to do with how they listen than with what workers say. There are many benefits to effective listening. According to the article “Are you Really Listening?”, “When leaders listen in focused, attentive,

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By Eric Michrowski Active care is one of the most critical safety leadership competencies. While most leaders care about their team members’ wellbeing, they often fail to fully reflect this care in their actions. Leaders are busy and have to juggle many tasks and decisions competing for their attention at all times, but the importance of active care should not be swept aside. In fact, research shows that when employees feel genuinely cared for by their management, they demonstrate less risk-taking behavior and have less physical health complaints. Actively caring means showing personal concern and respect for employees on an individual level.

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By Josh Williams, Ph.D. The Challenge Although workplace incident rates have steadily declined by 28% over the last decade, rates for serious injuries and fatalities (SIFs) have remained virtually unchanged.1 Further, organizations often focus on “recordables” without adequately addressing, prioritizing, and communicating about incidents (and close calls) with SIF potential. As an example, someone spraining an ankle falling 20 feet from a telephone line is quite different than the same person doing so stepping out of a truck. Leaders need to reorient their thinking regarding SIFs. Recordables and first-aids should continue to be monitored, addressed, and discussed. However, overemphasizing these metrics does a

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By KyoungHee Choi As leaders, have you ever felt that you are carrying too many heavy bags on your shoulders? Felt overwhelmed by circumstances around you? Often, leaders are trying to fill in their busy life with more than they can carry or don’t feel comfortable to be in a “Comfort Zone” position. While the concept of “Minimalist Leadership” is relatively new, the word and principles of “Minimalism” has been around for quite a while. We have all heard the saying “Less is more” popularized by minimalist architect Ludwig Mies van der Rohe. I personally love his architectural style and this principle. In Asian

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By Dr. Josh Williams & Eric Michrowski Recently, on the Safety Guru Podcast, we identified our Top 21 predictions on what to look out for in Safety in 2021. Our list is based on emerging themes in all our interactions with senior leaders. We’ve republished the high-level themes regarding Safety's Top 21 for 2021 in this article, and encourage you to listen to our podcast for more details. Safety’s Top 21 for 2021 1. Mergers and Acquisitions: As the pace of mergers and acquisitions is likely to pick up in 2021, there will be increased attention on integrating Safety Cultures and conducting Safety

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