Near Misses

By Brie DeLisi Most industrial organizations have implemented some form of near miss, close call or observation program – whether it is a top-of-the-line app that make reporting a breeze, to paper forms that can be dropped in a box. While completely different methodologies, both will either succeed or fail based on the same factors. We’ve seen a number of organizations with these reporting systems and incentive programs to report – a drawing for a gift card or pizza for the department every month. Maybe a quarterly “best reported near miss award.” And yet we consistently hear our client say that they