Rapid Results

One of the most important organizational habit is centered around a process improvement approach that not only helps shape your team's capabilities but also fosters a ground-up approach to solving business problems within 90 days.

Using our Rapid Results approach, leverage the knowledge, ideas, passion and implementation skills of your front-line team members to drive rapid improvements while aligning team members to your desired end outcomes. The hearts and minds of your team members are your greatest asset. Yet, most businesses struggle in how to capitalize on their full potential. When properly implemented, our Rapid Results project have demonstrated significant benefits on employee engagement and business outcomes.

One of the greatest challenges that we have seen in high growth organizations is that at some stage the growth gets ahead of the standardization of processes and the establishment of continuous improvement methods within the business.

In those organizations one of the techniques that we have seen drive the biggest impact is around the creation of these rapid results, grassroots, workforce driven improvement initiatives that drive quick paced improvements within 30-90 days.

That single approach starts building in cadence, work processes and standardization that helps organizations further scale up.

That is just one of the ways that we help organizations tackle growth and customer experience challenges.

- Eric Michrowski

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how it works

Framing the challenge: We meet with the sponsor and understand the Current Mode of Operation (CMO), business problem, build the challenge statement, validate some data and prepare for the Rapid Results event.

Setting the stage (start of the event): During the kick-off, we facilitate the understanding of the business problem with the participants and before the Sponsor leaves, the participants can ask clarifying questions..

Collaborative problem solving: The event participants brainstorm what prevents the improvement and selects the gaps that have the most impact. Once identified, they begin to build a recommended Future Mode of Operation (FMO)

Group action planning: The participants determine the actions needed, the order they need to be implemented and follow the SMART project approach.

Instant approval during Town Hall: With the Sponsor back in the room, the participants present their recommendations and ask the Sponsor to approve or reject.

Rapid Results: After the event, the participants work on all action items approved by the Sponsor in the next 90-100 days.

The Rapid Results approach brings your people together to solve real problems

some client results

Decreased e2e cycle time: A client needed to improve customer just-in-time delivery accuracy

Improved inventory accuracy: A client's supply chain found improvements to material tracking

Increased customer usage: A government entity needed to increase customer participation in their processes

Decreased defects to customer notices: A client needed to reduce the defect rate for business clients