Framing the challenge: Working with the sponsor to understand the challenge and quantify the opportunity.
Setting the stage: Aligning the front-line team on the challenge that needs to be solved.
Collaborative problem solving: Teaching front-line teams to conduct a root cause analysis, brainstorm, and prioritize solutions.
Group action planning: The participants develop detailed implementation plans for their prioritized solutions.
Instant approval during Town Hall: The Sponsor reviews recommendations and approves, amends or rejects plans.
Rapid Results: After the event, the participants implement changes within 90-100 days.