4월 2024

By Josh Williams, Ph.D. Early last year, we began working with a fleet-related company to conduct a comprehensive safety culture assessment. Despite a very strong commitment from their COO, they faced a number of challenges that impacted their safety culture. This included extremely high turnover, excessive time pressure, and insufficient safety ownership. They had recently experienced several fatalities, and their accreditation status was in jeopardy. After conducting a kickoff session with key stakeholders, we conducted a series of assessment activities, including a safety culture survey, 50+ onsite interviews and focus groups, safety artifact reviews, and onsite observations. Once done, we provided