11월 2023

By Josh Williams, Ph. D. Much of the focus on improving organizational safety today focuses on influencing safety behaviors (e.g., Behavior-Based Safety) and improving organizational systems to reduce human error (e.g., Human Performance). These are both critically important to advance safety culture and prevent serious incidents and fatalities. But what about employee safety attitudes? During training sessions, I’ve often asked employees to tell me which of the following is most important with their coworkers: experience, intelligence, or attitude. Initially, I expected that most employees, especially those with more tenure, would tell me “experience.” However, employees have overwhelmingly said “attitude” regardless of their