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Featured Insights

By Propulo Consulting

By Madison Hanscom, PhD Leaders sometimes forget how fundamental it is to provide effective feedback. Fortunately, great feedback is pretty basic. First and foremost — it is specific. It targets someone’s safety behavior and not who they are as a person. For instance, if you tell someone they are too quiet and withdrawn, that is picking at their character (who they are as a person = hard to change) and not at their behavior (easier to change). Instead, you might let them know specifically what behavior they need to improve (“I would really appreciate it if you would speak up in

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By Madison Hanscom, PhD Feedback is a central component to safety. Conversations about safety are what motivate your people, fuel their growth, guide them in the right direction, inform future behavior, clarify expectations, and help them to attain goals. There is no lack of empirical support to illustrate the importance of feedback in the safest workplaces. For instance, an intervention that increased the frequency in which leaders had safety-related interactions and feedback with their employees produced an impressive increase in PPE use (from 25% to 73% after the 8-week experiment) (1). These changes were still present when the researchers went back

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By Madison Hanscom, PhD Online shopping has become a regular part of the holiday season. It is more convenient than ever to send gifts across the globe from retailers we trust. Recently we have experienced an added benefit to online shopping — social distancing. Now we can rely on home delivery to avoid contact with crowds of people on Black Friday, Super Saturday, Boxing Day, and after Christmas sales. Although this certainly brings a lot of positives, there are important considerations when it comes to occupational safety. Behind every package on someone’s front step, there are several workers who made it happen.

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By Josh Williams, Ph.D. Forward thinking leaders are continually searching for ways to advance safety culture and prevent serious injuries and fatalities (SIFs). Several years ago, I published a book with Government Institutes entitled, “Keeping People Safe: The Human Dynamics of Injury Prevention.” The book was designed to be a user-friendly guide for leaders to improve safety culture and performance. Here are key takeaways from the book that may help your safety improvement efforts. Each of the five sections in Figure 1 will be detailed in this 5-part blog series. In parts People Factors Over the years, we’ve asked numerous groups of employees

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By Madison Hanscom, PhD Organizations must continually change and adapt in order to sustain improvement in this dynamic world. Without change, companies risk falling behind and losing the competitive edge. Researchers are developing a picture of what leads to successful change and what factors contribute to failure, because unsuccessful change can be disruptive and expensive. For example, it is known that having a proper diagnosis before the change, forming a clear vision, mobilizing energy, removing barriers, developing knowledge and skills for the change, setting goals, and implementing feedback are all crucial components of successful transformation. Another critical component is supportive leadership. What

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By KyoungHee Choi Color psychology is a fascinating field, deeply rooted in brain activity and human nature. Color psychology is a very important tool not only for safety culture but also for artists, designers and marketers. Color stimulates our brain and from the ancient times has proven to be a useful alternative psychotherapy. A lot of industries use color to drive caution and reduce risks and injuries. When it comes to safety, colors are an important way to communicate hazards to workers. The ANSI (American National Standards Institute) has established rules governing the meaning of specific colors. Standardized safety colors can

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