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By Propulo Consulting

By Josh Williams, Ph.D. We are continually asked by leaders some variant of the question below: “We provide all the PPE and safety policies for our employees and they still get hurt. What else can we do?” One way to address this issue to use the HAT principle which involves Hearing your people, Addressing their concerns, and Telling everyone improvements you’ve made based on their feedback. Sounds simple, right? Unfortunately, many leaders have not fostered a learning environment within their organizations. Getting and using employee feedback is simply not a cultural norm. As a result, important organizational decisions are often made in a

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By Dr. Josh Williams & Eric Michrowski Recently, on the Safety Guru Podcast, we identified our Top 21 predictions on what to look out for in Safety in 2021. Our list is based on emerging themes in all our interactions with senior leaders. We’ve republished the high-level themes in this article and encourage you to listen to our podcast for more details. 1. Mergers and Acquisitions: As the pace of mergers and acquisitions is likely to pick up in 2021, there will be increased attention on integrating Safety Cultures and conducting Safety Culture due diligence, something that isn’t sufficiently front row center

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By Josh Williams, Ph.D. Improving safety culture requires time, effort, persistence and intelligence. Leaders often do a tremendous job of instilling safety values with employees despite organizational headwinds like production pressure, under staffing, insufficient funding for safety improvements, and poorly conceived incentives. However, leaders sometimes make mistakes in their efforts to improve safety culture and performance. A few examples and lessons learned are provided below as cautionary tales to avoid. 1. Busy leaders sometimes fail to walk the talk for safety which sets the tone for the rest of the organization. Ideally, leaders set the right examples by role modeling positive safety

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By Josh Williams, Ph.D. Safety is too often viewed as a heavy anvil we’re dragging along in our work activities. Comments like, “we’ve got to do a safety meeting” or “we’ve got to attend safety training” reflect this. Even discussions of safety performance can be cumbersome when graph after graph is shown of LTA, TRIR and other rates without real, human discussions. The result is that safety begins to feel like a grind… a hassle…. a necessary evil. Having some fun with safety will help. We’ve seen innovative programs by progressive organizations who find new ways interject some life into safety efforts.

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By Dale Lawrence In today’s environment, where operations need to keep growing capabilities, the Lean methodology will help drive efficiencies, build sustainable growth and ensure your business can scale regardless of the type of operation. The approach is the same whether you have a start-up in the growth phase and straining to scale effectively or a back-office support team that is overwhelmed with sudden volume. Going back to the fundamentals of Lean as the toolkit will help you identify the gap and provide ways to improve. During COVID, the need for Lean is even more important. Focus on the operations as a

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By Dr. Josh Williams  In 2009, Sandra Bullock played Leigh Ann Touhy in the popular film, “The Blind Side.” The movie was based on her family’s adoption of Michael Oher, an eventual Super Bowl champion who played nearly a decade in the NFL and made more than $32 million. The story begins with Touhy spotting Oher, who was shivering in the rain at night without enough clothes to stay warm or a place to sleep. She offers to let him sleep on their couch – beginning a series of events that ultimately leads to the Touhy family adopting Oher. The story

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