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By Propulo Consulting

By Madison Hanscom, Ph.D. When faced with a crisis, it is up to leaders to lay out and live the vision for employees. Where you place emphasis will demonstrate what the company values during a time of uncertainty. Building and living the vision means painting a picture for employees of desired performance and including organizational values in everyday interactions. Think about what you want employees to come away with during a time of hardship and what you want this message to be: Struggle or resiliency? Panic or preparedness? Leaders play a central role in rallying employees around a common purpose or

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By Eric Michrowski With the first phase of the response to COVID-19 behind us, we are beginning to adjust to a new normal. But it’s now critical to start thinking of risk layering. The concept of risk layering is the effect of one risk piled onto another. In business, it’s typically risk layering that causes the most critical business failures. While it might seem alarmist to think that something else could happen at this stage, it’s always better to think through the most critical steps that would keep our businesses and employees safe. Most Business Continuity Plans that I have seen are

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By Eric Michrowski In my prior blog (Now Is the Time to Update Your Business Continuity Plans), I talked about the importance of thinking through Risk Layering and updating Business Continuity Plans. As the first phase of the response to COVID-19 is starting to be behind us, it’s becoming essential for leaders to focus briefly on their Business Continuity Plans. The second thing that is essential once you have stabilized your operations, is to start capturing learnings from your initial response. That way you don’t forget what has worked and what challenges occurred. This will help you be better prepared for

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By Eric Johnson As the Pharmaceutical industry begins to ramp up pursuit of both sets of treatment and vaccines, a surprisingly high level of attention is now being placed on aspects of the industry that formulate around logistics and supply chain, especially considering the level of disruption that has taken place in general industry during this time.  Here are some elements of that impact that pharmaceutical companies will need to consider. Pharmaceutical industry: The offshore supply chain is a main input It may come as a surprise to the general public that a large part of the pharmaceutical activity in the United States originates in

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By Josh Williams, Ph.D. In this time of trouble, leaders need to be more transparent than ever managing the complexities of business. This includes open dialogue about the state of the organization, current challenges, and plans moving forward. Employees are understandably anxious about their health, the well-being of loved ones, and the security of their own jobs. Failure to openly communicate how the organization is navigating these rough waters is a failure of leadership. In some cases, leaders need to simply acknowledge they don’t have all the answers for what’s ahead. They also need to demonstrate they’re doing everything they can

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By Madison Hanscom, Ph.D.Employees want to feel like they matter. A common complaint is that leadership doesn’t dedicate enough time to listen and respond to the needs of employees, which contributes to perceptions that management does not care. These perceptions are an important component of safety culture and overall functioning of the company. During times of crisis, this can be even more of a problem. As leaders try to address new, competing demands that have emerged as a result of COVID-19, the resource of time has become even less available. Although it might seem more difficult to show you care, this

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