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By Propulo Consulting

By Josh Williams, Ph.D.Positive psychology is the application of empirical research to study and positively influence the human experience. It is founded in humanistic psychology and lends itself well to leaders managing employees during COVID re-entry (and beyond). Martin Seligman developed the PERMA acronym which represents key components of improving our human experiences. This includes being Positive with others, actively Engaging with them, valuing these Relationships, providing Meaning to others’ actions, and celebrating Accomplishments. Each will be briefly discussed below in relation to COVID re-entry to work. Positive Leaders need to be especially positive now with employees as they return to work. They are coping with COVID and the uncertainty

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By Madison Hanscom, Ph.D. Researchers who study telework argue that successful virtual teams are determined more by successful or unsuccessful leadership rather than other factors such as technology (1). Poor leadership is poor leadership. If you take a substandard leader and move them into a flex work environment - they won’t do any better. There are foundational leadership competencies that help all teams succeed - whether the team is in an office or working remotely. These include leading with a big picture goal and supporting the company’s vision, building interpersonal connections and collaboration, walking the talk, demonstrating ethics and integrity, managing

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By Josh Williams, Ph.D.Having the right attitude for safety can be a challenge, particularly as we get back to work during the COVID era. Not only are people stressed out about COVID, but work activities may also seem less consequential than normal with constant news about COVID deaths and sinking economies. Here is a model for assessing attitudes that may be useful for honest self-appraisal and for influencing others. Attitudes can be classified as Complainers, Spectators, and Champions (adapted from Yanna, 1996). Leaders can use this information to positively influence employee attitudes for COVID re-entry. Types of attitudes to COVID re-entry: Complainers usually voice

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By Madison Hanscom, Ph.D. As many businesses are considering (or have already decided) moving some employees to a permanent telework model after the COVID-19 outbreak, the question comes up often — will flex work change my culture? So, yes, the culture can change when entering a more flexible environment. Though the extent to which the culture will change depends on several factors. For example, how large is the change? If the company is moving to a 100% remote model, this will have different implications than if moving to a 50% telework model. How strong was the culture to begin with? If the

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By Brie DeLisi Returning to work will require physical work environment changes, as mentioned in Blog 2 of this series, and it will also require considerations around Safe Working Procedures and PPE (personal protective equipment), as it is not likely that employees can just go to work ‘business as usual’. Prevention and physical environment changes should be the first line of defense, followed by administrative and procedural changes, then the last line of defense with PPE. Procedural considerations are of the utmost importance - consider a customer service call center in which first shift starts at 8:00 AM, while the night shift is

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By Brie DeLisi A consistent feature of most organizational change efforts includes employee engagement and communications, and this is even more important during work transitions. Employee engagement impacts the quality of the changes, as well as the buy-in from the greater workforce, while communications reduce ambiguity, assumptions, misunderstandings and confusion. Consider the call center example used in the previous blog; first and foremost, this is typically a highly engaged and social workforce. Call center employees are regularly meeting with one another, sharing information and insights, supporting or seeking support, and celebrating wins together. These highly engaged individuals will already have the enthusiasm

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