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Featured Insights

By Propulo Consulting

By Dale Lawrence In today’s environment, where operations need to keep growing capabilities, the Lean methodology will help drive efficiencies, build sustainable growth and ensure your business can scale regardless of the type of operation. The approach is the same whether you have a start-up in the growth phase and straining to scale effectively or a back-office support team that is overwhelmed with sudden volume. Going back to the fundamentals of Lean as the toolkit will help you identify the gap and provide ways to improve. During COVID, the need for Lean is even more important. Focus on the operations as a

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By Dr. Josh Williams  In 2009, Sandra Bullock played Leigh Ann Touhy in the popular film, “The Blind Side.” The movie was based on her family’s adoption of Michael Oher, an eventual Super Bowl champion who played nearly a decade in the NFL and made more than $32 million. The story begins with Touhy spotting Oher, who was shivering in the rain at night without enough clothes to stay warm or a place to sleep. She offers to let him sleep on their couch – beginning a series of events that ultimately leads to the Touhy family adopting Oher. The story

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By Josh Williams, Ph.D. Cognitive biases are systematic patterns of deviation in judgement in which individuals create their own subjective reality that don’t always align with reality. This leads to perceptual distortion, inaccurate judgment, and illogical interpretation of events (Haselton et. al., 2005). In a nutshell, cognitive biases hinder clear thinking and promote risk-taking behavior. Examples may include not tying off at certain heights, entering a confined space area without proper PPE, and grinding without a face shield. The question is why do people ever take these risks? Understanding cognitive biases helps individuals be more mindful of their actions and avoid safety

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By Brie DeLisi When an incident occurs or a particularly hazardous situation is discovered, who participates in remedying the situation? If the safety representative and the supervisor are the only participants, you may want to reconsider your approach to be more collaborative in order to reduce rework, future injuries and creating additional hazards. Who should be included? For starters, there should be a cross-functional team with representation from anyone who interacts with the hazard and anyone who might have insight into the hazard. The purpose of including this range of individuals is to gain as much perspective as possible. Each member should bring

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By Madison Hanscom, PhD Most of us know what it feels like to grind for 8 hours at work and feel drained at the end of the day. Micro-breaks are a way to keep us feeling refreshed throughout the day and avoid feeling exhausted later. There are several types of work breaks that vary in length. There are vacations, weekends, the period of time between work shifts (the evening for most people), the lunch break, and then those little breaks we take during the workday, usually in between tasks. Those small, informal breaks during the workday are what researchers call “micro-breaks”. Depending

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By Josh Williams, Ph.D. Last week, Dustin Johnson recorded the lowest score ever and won the Masters Golf Tournament at Augusta National during an odd, COVID-influenced November timeframe. Several years ago, I was fortunate to be able to attend a practice round at the Masters during its traditional April schedule. As advertised, the course was immaculate with its vividly green grass, azaleas in full bloom, undulating hills which TV can’t fully capture, and expansive grounds without a leaf or twig out of place. Birds even chirped in the trees (which, for some reason, were noticeably absent of squirrels). This hallowed ground

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