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Cost Management

By Eric Johnson The tidal wave of working from home experiences may ultimately push many organizations to permanently establish work from home capabilities even after the Covid crisis has ended. Some organizations will push for a majority of their employees to stay home fully, while others may require in-office work periodically for everyone, possibly on a weekly or staggering scale, e.g. alphabetically by day or by specific business unit based on strategic need. Considering the above, organizations have a tremendous opportunity to extract expenses and improve both the balance sheet and P&L through the strategic planning of facilities. Things to Consider: It's key

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By Dale Lawrence There is ample evidence that most organizations see productivity gains when their workers are able to work in a flexible environment, whether entirely based in their home office or flex between the office and their home. This doesn’t mean everything is rosy and the recent and sudden movement home during the pandemic saw many workers having to share workspace with their families. This wasn’t ideal but necessary. However, now that most businesses are beginning their journey to work in the new normal, it is time to evaluate one aspect that can provide real savings for your business. Flex

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By Eric Michrowski Cash is King. It’s an overused expression that I learned early in my career, but it really came to life for me after the 9/11 Black Swan Event. I was in the airline industry, sitting in disbelief as the towers fell. I will never forget that moment. I was frozen in front of the TV in disbelief. After spending several days meeting inbound crews from around the world, taking care of their needs, I quickly came back to reality. I was brought to an executive briefing room. We signed agreements that prevented us to trade shares as the stock

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By Kelly Cave and Brie DeLisi Imagine having a job that makes you feel excited to go to work every day. When you get to work, you feel highly energized and identify strongly with the work you are doing. Now, on the flip side, imagine having a job that makes you dread going into work every day. This job feels like it is sapping your energy, and you spend your days counting down the hours and minutes until you get to go home. Which of these jobs would you rather have? We know from years of research that engagement is characterized as

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By Dale Lawrence In most process improvement projects, when analyzing the business problem in advance of determining a solution, you typically look at a variety of data. Many Lean Six Sigma (and other methodologies) projects start out with a data collection plan and gather such things as number of defects, number of people, time duration, pass/ fail rates, length/ weight/ temperature, customer survey results etc. While each of these can lead to valuable insights to root causes and possible solutions, most projects miss a key metric… the duration for the actual project. This includes technology builds, large process transformation and relatively

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