Conall

Operational Leadership

By Josh Williams, Ph.D. ​“Fool me once, shame on you. Fool me twice, shame on me.” - Proverb “And I get on my knees and pray. We won’t get fooled again.” - The Who ​It’s difficult to even consider preparing for a second wave of COVID-19 in the fall. We are collectively dazed and confused with the tidal wave of chaos brought on by the CoronaVirus. Lives have been lost, jobs have evaporated, and we continue to worry about friends and loved ones. We’re just starting to see some light at the end of the tunnel as the first bits of good news

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By Eric Michrowski There's an old aphorism that is apocryphally attributed to Abraham Lincoln, which deals with the subject of cutting down a tree. 'Give me six hours to chop down a tree,' the saying goes, 'and I will spend the first four sharpening the axe.' Various other versions of the saying exist, changing the times involved, but all with the same central thesis: use the majority of the time allotted to prepare for the task. Lincoln – or whomever the anonymous woodcutter at the root of this statement is – has oft been credited with an insightful observation about the necessity

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By Kyounghee Choi As you navigate through these uncertain times, there are no perfect guides or advisors given the unexpected and uncharted crisis. Successful leaders will need to continuously explore opportunities, try them and fast fail to maximize rapid learning cycles. As leaders digest massive amounts of information through various media sources to set the course for tomorrow, there is one critical challenge. As Art Buchwald, an American columnist once said, “Television has a real problem. They have no page two.” Leaders always think about page two, that is, what happens next and how to connect the dots to find your

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By Eric Michrowski As we navigate through this Black Swan event, I keep being reminded of a book that had captured my attention in my youth. Joseph Conrad’s "Typhoon" presents the story of Captain MacWhirr, a practical leader of few words, and Jukes, a youthful sea mate, as they sail a newly built ship across the South China Sea. Soon into the voyage, the barometer begins to fall rapidly. As the vessel advances into the storm, the savage ferocity of the winds, torrential rains and tempestuous seas begin to attack the ship with incredible force, nearly destroying it. The Captain maintains course. When

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By Kyounghee Choi Here are three powerful principles to help guide your decision-making across both your business and personal life as you navigate through this black swan crisis. There is no perfect formula, case study, analysis or best practice that can be relied upon as this crisis is so unique by its very nature. However, the role of the leader is so critical to ensure long term success. Decisions being made today will help guide whether you survive, thrive or fail when calm waters arrive. Leaders need to have a deeper understanding of what is happening and secure the support of

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By Martin Royal I wrote about what sets apart effective change leaders in a previous blog post, namely their ability to frame the change effort and build the capacity of the team to implement and sustain the change. For the most part, this assumes that leaders are engaged in a planned, thoughtful and deliberate change effort. Sometimes, the change effort is not so deliberate and comes knocking at our door unexpectedly. COVID-19 has driven many leaders into a crisis mode and into an involuntary change effort, that many are unprepared for. Whether it is a planned or unplanned crisis, the fundamentals to

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