Conall

Operational Leadership

By Josh Williams, Ph.D. Strong safety rules, policies and procedures are integral to incident prevention. While the topic of “rules” isn’t scintillating, it’s extremely important to get it right with procedures. It’s also easy to mess up if you’re not careful. For example, one auto manufacturing facility over-reacted to an employee eye injury by mandating safety glasses in all areas of the plant even where glasses really weren’t needed. This is sometimes called the shotgun effect. Although most employees begrudgingly wore their safety glasses, several employees got creative and popped the lenses out of their safety glasses and simply wore the

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By KyoungHee Choi “What is the Flip side?” This is a great question, designed to get us thinking about things in a different way. Flip side leadership is looking at problems and solutions through a new lens by considering a different or opposite aspect, possibility, situation, or result. For leaders, it is a powerful catalyst for integrating creative thinking and new insights into your organization culture. Business leaders recognize the creativity gap in their organizations: While roughly 82% of companies connect creativity with strong business results, only 11% agree that their organizations implement creative thinking as a core element in their business

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By KyoungHee Choi As leaders, have you ever felt that you are carrying too many heavy bags on your shoulders? Felt overwhelmed by circumstances around you? Often, leaders are trying to fill in their busy life with more than they can carry or don’t feel comfortable to be in a “Comfort Zone” position. While the concept of “Minimalist Leadership” is relatively new, the word and principles of “Minimalism” has been around for quite a while. We have all heard the saying “Less is more” popularized by minimalist architect Ludwig Mies van der Rohe. I personally love his architectural style and this principle. In Asian

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By Madison Hanscom, PhD Organizations must continually change and adapt in order to sustain improvement in this dynamic world. Without change, companies risk falling behind and losing the competitive edge. Researchers are developing a picture of what leads to successful change and what factors contribute to failure, because unsuccessful change can be disruptive and expensive. For example, it is known that having a proper diagnosis before the change, forming a clear vision, mobilizing energy, removing barriers, developing knowledge and skills for the change, setting goals, and implementing feedback are all crucial components of successful transformation. Another critical component is supportive leadership. What

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By Madison Hanscom, PhD Employees want an active voice in your company, and leadership should be interested in what they have to say. The people are the culture, and it is in the best interest of leadership to know their perspective. Because it is often difficult to touch base with every employee, organizational surveys are a great way to listen more efficiently. Pulse surveys are brief, targeted feedback assessments that are administered frequently (e.g., quarterly, monthly) to gauge a variety of constructs like employee engagement, perceptions of change, or satisfaction with an initiative. To allow for speed and simplicity, pulse surveys usually

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By Madison Hanscom, PhD It is common to assume that executives, CEOs, and highly successful entrepreneurs just ‘have it all’, but many of these individuals are silently suffering. Executives can have a lot on their plate. They might feel responsible for the ups and downs of employees. They might work long hours and feel pressure to make the company more successful. They also can feel very isolated, like they can’t be vulnerable without looking weak. Despite having a great deal of weight on their shoulders, it is important that leaders are doing well both psychologically and physically. When executives are doing well,

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