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Discretionary Effort

By KyoungHee Choi Most leaders want to train their employees to become better and more productive at work. Yet, most training programs offered to team members are quite limited and primarily focused on work performance (i.e. sales, leadership, marketing or customer service). There is no doubt that these skills are critical to businesses and team members. But as leaders try to bring teams on the same page and dealing with remote team members with fewer opportunities to connect as a team, it’s time to also consider focusing on the inner mind of employees. What is it and how can I invest in

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By Stephanie Monge-Sherman There’s pivotal interplay between company culture and the overall success of a company. From owners of small businesses to CEOs of large corporations, this fact is recognized, embraced and leveraged to strengthen a company’s infrastructure. In fact, many people consider company culture to be the factor that determines whether a company falters or thrives. But you don’t have to believe that company culture is solely critical to a company’s success to acknowledge that employee engagement, support, and happiness are incredibly important. The idea that culture can actually lead change management is a hot topic among both company culture and

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By Stephanie Monge-Sherman A company vision can be incredibly abstract and hard to put into perspective, but it’s also key for a company’s success. After all, if you don’t know where you want to go, it’s pretty tough to get there. Once you’ve accomplished the (not insignificant) task of setting out your company vision and identifying the steps to get there, it’s time to get your team on board. Leadership alone can’t produce results; cohesive teamwork at all levels is absolutely necessary, no matter the objective or the size of the company. It’s no easy feat to get your team to adopt

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By Kelly Hamilton, Madison Hanscom, & Josh Williams One of the most important jobs of any leader is to build and live the vision for employees. Building and living the vision means painting a picture for employees of desired performance and living and managing organizational values in everyday interactions. Providing employees with a sense of the organization’s vision and mission should inspire them to align their goals with those of the organization. Research indicates that when leaders encourage employees to strive for something beyond their individual goals, this has a positive impact on safety climate, safety compliance, and safety participation. Leaders who

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By Kelly Hamilton, Madison Hanscom, & Josh Williams, Ph.D. A critical skill all leaders must develop is the ability to provide high-quality feedback to their team members so they can perform their jobs well and grow and advance in their careers. When leaders do this well, it can fuel employee motivation and commitment, as well as positive safety outcomes. Fostering growth contributes to an overall sense of organizational and supervisor support, which is important because employees want to feel they are valued by the organization. Employees who report feeling valued by their employer are 93% more likely to report they are motivated

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By Kelly Hamilton, Madison Hanscom, & Josh Williams, Ph.D. In today’s increasingly complex workplace, organizational leaders must be equipped to effectively deal with the relentless demands of daily decisions, challenges, and opportunities that impact all aspects of business, including safety. It is increasingly important to make intelligent decisions for safety in order to advance safety culture and prevent serious injuries and fatalities at work. Anchored in years of research and science, our team has identified five core competencies to optimize safety culture: Active Care, Walk the Talk, Build/Live the Vision; Recognize Often/Foster Growth, and Drive Thinking and Speaking. Leaders who master these

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