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Culture Change

By Madison Hanscom, PhD Remember that not all stressors have the same impact, and not all stress interventions work similarly. There are different types of stressors. Some stress can actually be a great thing. It can be energizing, create engagement, or promote personal growth. A job without stress of any kind would be boring, and we certainly would not grow professionally! If you think back to some of your greatest achievements, there were likely stressful moments along the way. This is normal and healthy. Less stressful workplace When stress becomes unmanageable, it can become detrimental. When we don’t have the resources to deal with

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By Madison Hanscom, PhD Take care of your own stress and work with employees to build a “stress management toolbox”. As I mentioned in Part 1 of this blog series, the right solutions are going to depend on the source of stress, and the best solutions are primary solutions that address the root of the problem. As a leader, you often have more power than employees to make changes that reduce stressors, so consider what you can do first to create a healthier work environment (see the second blog in this series). Sometimes we have to use secondary solutions for things we cannot change. This is

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By Madison Hanscom, PhD Leaders are in a unique position where they can make positive changes that influence the lives of their employees. Consider the following strategies: Continually take a pulse. If you don’t check in with employees regularly about their workload and experience, you won’t have any idea about stress levels. When things are overwhelming and more stressful than usual — listen and understand why. This way you can isolate the factors that cause a negative experience. When things are less stressful than usual — also understand why! Particularly in times when workload is high, but stress is low. Those are

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By Madison Hanscom, PhD Virtual training is becoming more and more common, which begs the question: does it work? Does virtual training work? Researchers have looked into this question and the answer is yes, but it depends. Classroom instruction (traditional training) and web-based instruction (virtual training) can be equally as effective on trainee learning if both programs are developed and implemented using best practices. This conclusion makes sense: good training is good training, and bad training is bad training. The delivery medium is not as important as the content and the instructional method (1). At Propulo Consulting, we partner with you to improve the

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By Madison Hanscom, PhD Respectful treatment is not always the norm in every work group. There are countless individuals who are required to interact with other workers and leaders who are rude, sarcastic, judgmental, and disrespectful. Incivility can be as subtle was a snarky remark, or as obvious as aggression. Kindness really does matter at work. People thrive professionally and personally when they are surrounded by supportive colleagues they trust. When workers perceive to be in an environment that is civil (norms supporting respectful treatment among workgroup members) they are less likely to suffer from burnout and have higher job satisfaction (1). The

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By Madison Hanscom, PhD We are currently experiencing more remote work and telework than ever before, and Human Resource professionals are being asked to adapt quickly to this flex work model. Because those in HR are connected with employees from when they enter the company to the day they leave, they have a major impact on the people – and as a result, in shaping the company culture. HR also plays an important role in helping the company make a successful transition to a flex work model. Considerations for HR when taking on a new flex workforce: • Help people see the strengths

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