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Culture Change

By Madison Hanscom Most of us are familiar with generational stereotypes. Millennials are narcissistic, Gen Xers are cynical, and Baby Boomers are judgmental. When scanning the workplace, it might seem easy to find patterns of behavior that correspond with these generational cohort characteristics, but are these patterns actually there? And for any differences that do emerge, are these actually due to generational cohort membership? What does the research say? There are plenty of authors claiming that generational differences are meaningful, but if you take a closer look at the foundation for such claims through the lens of rigorous empirical research, things are not

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By Julia Borges, Maggie Carey, and Madison Hanscom ‘Tis the season to stay engaged and safe in the workplace. In the midst of the bustle of the holidays, it’s easy for employees to get distracted, which can lead to unwanted incidents or fatalities during such a jubilant time of the year. Even though it might not happen to everyone, it is possible that some employees feel a sense of burnout or distraction around the end of the year. Heightened emotions and the overall chaotic environment of the holiday season also have the ability to exhaust employees both physically and mentally. When

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By Eric Michrowski HBR recently published a study on Transformational Leaders. One of the conclusions that caught my eye was that most of the leaders that had successfully transformed an industry or business had very diverse backgrounds (think Amazon's Bezos who came from a Finance background). They mention the importance of leaders that come with outside experience and that are brought into a business to drive change. Throughout my career and consulting experience I have always advocated the value of incorporating very diverse backgrounds and creating development paths within businesses that support such diversification. Regrettably, most companies do the very opposite. They

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By Sarah Moore Business leaders are scratching their heads wondering, 'how do we avoid the type of hot water Wells Fargo is currently dealing with?' We recommend starting here… The first step Tim Sloan should take to clean up Wells Fargo’s culture. By now, we all know the vast unethical practices Wells Fargo sales agents used to pad their bonus checks. Many thousands of employees opened millions of accounts in their customers’ names, but without their awareness or consent. If you are like me, after you picked your jaw up off the floor when the story broke, you may have wondered 'How the heck

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