Conall

Culture Change

By Dr. Josh Williams VIRGINIA BEACH — The resignation email arrived in the morning, and the gunfire started in the afternoon. DeWayne Craddock, an engineer who had worked for the City of Virginia Beach for 15 years, notified his superiors on Friday that he intended to quit. Then at around 4 p.m., he embarked on a rampage in Building No. 2 of the Virginia Beach Municipal Center, turning its offices and corridors into a battleground. When it was over, 12 people lay dead and Mr. Craddock was fatally wounded.(1) The Virginia Beach shooting, the nation's deadliest of the year, unfolded when the

READ MORE

By Kelly Cave and Brie DeLisi Imagine having a job that makes you feel excited to go to work every day. When you get to work, you feel highly energized and identify strongly with the work you are doing. Now, on the flip side, imagine having a job that makes you dread going into work every day. This job feels like it is sapping your energy, and you spend your days counting down the hours and minutes until you get to go home. Which of these jobs would you rather have? We know from years of research that engagement is characterized as

READ MORE

By Kelly Cave & Julia Borges Have you ever wondered why employees in some organizations are afraid to speak up and report safety incidents, even when those incidents could have led to serious injury or death? Many people assume this lack of reporting is due to employee disengagement or workers not understanding the importance of incident reporting. However, have you considered that perhaps employees are hesitant to report due to the way the organization’s incentive system is set up? Two Types of Incentive Programs A very common way for organizations to promote employee engagement in safety is by implementing safety incentive programs. These

READ MORE

By Madison Hanscom Most of us are familiar with generational stereotypes. Millennials are narcissistic, Gen Xers are cynical, and Baby Boomers are judgmental. When scanning the workplace, it might seem easy to find patterns of behavior that correspond with these generational cohort characteristics, but are these patterns actually there? And for any differences that do emerge, are these actually due to generational cohort membership? What does the research say? There are plenty of authors claiming that generational differences are meaningful, but if you take a closer look at the foundation for such claims through the lens of rigorous empirical research, things are not

READ MORE

By Julia Borges, Maggie Carey, and Madison Hanscom ‘Tis the season to stay engaged and safe in the workplace. In the midst of the bustle of the holidays, it’s easy for employees to get distracted, which can lead to unwanted incidents or fatalities during such a jubilant time of the year. Even though it might not happen to everyone, it is possible that some employees feel a sense of burnout or distraction around the end of the year. Heightened emotions and the overall chaotic environment of the holiday season also have the ability to exhaust employees both physically and mentally. When

READ MORE

By Eric Michrowski HBR recently published a study on Transformational Leaders. One of the conclusions that caught my eye was that most of the leaders that had successfully transformed an industry or business had very diverse backgrounds (think Amazon's Bezos who came from a Finance background). They mention the importance of leaders that come with outside experience and that are brought into a business to drive change. Throughout my career and consulting experience I have always advocated the value of incorporating very diverse backgrounds and creating development paths within businesses that support such diversification. Regrettably, most companies do the very opposite. They

READ MORE