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COVID-19 Black Swan

By Martin Royal I wrote about what sets apart effective change leaders in a previous blog post, namely their ability to frame the change effort and build the capacity of the team to implement and sustain the change. For the most part, this assumes that leaders are engaged in a planned, thoughtful and deliberate change effort. Sometimes, the change effort is not so deliberate and comes knocking at our door unexpectedly. COVID-19 has driven many leaders into a crisis mode and into an involuntary change effort, that many are unprepared for. Whether it is a planned or unplanned crisis, the fundamentals to

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By Kelly Cave With cities, stores, public spaces, and offices around the world shutting down amid the current COVID-19 pandemic, we are all finding ourselves more isolated than usual. A major negative side effect of the CDC’s recommended practice of social distancing includes feelings of isolation and a lack of connection to our family, friends, and coworkers. Isolation is the exact opposite of what evolution has hard-wired us to do because humans are naturally social beings. Years of research has shown time and time again that social isolation has detrimental effects on our mental health and overall well being. In times of

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By Josh Williams, Ph.D. Leaders face a new world of challenges influencing employees during COVID-19. Everyone is under tremendous pressure with the uncertainty of tomorrow. Many people have loved ones they may not be able to see or speak with directly because of social distancing. Others know friends and family that have lost jobs as the economy reels. 401K’s are tanking. Critical home supplies are increasingly scarce. How do we manage these stressors at home and still lead others effectively at work? It’s more important now than ever to effectively and compassionately manage work and workload along with people’s emotions and well-being. An

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By Eric Michrowski The COVID-19 pandemic is driving a rapid shift to remote work across North America. Most leaders have woken up to the criticality of shifting workers that are non-essential to locations where there is a lesser risk to spread the virus. Those that haven’t yet, might wake up one morning with the entire office quarantined which is a significantly worse outcome. If you haven’t yet moved to remote work, my suggestion is to get in front of it as soon as you can and before it gets mandated in your community. Having worked with virtual teams for the better part

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By Eric Michrowski Cash is King. It’s an overused expression that I learned early in my career, but it really came to life for me after the 9/11 Black Swan Event. I was in the airline industry, sitting in disbelief as the towers fell. I will never forget that moment. I was frozen in front of the TV in disbelief. After spending several days meeting inbound crews from around the world, taking care of their needs, I quickly came back to reality. I was brought to an executive briefing room. We signed agreements that prevented us to trade shares as the stock

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By Eric Michrowski The COVID-19 pandemic is rapidly becoming a topic of urgent executive dialogue in the US and Canada as the rate of infections is rapidly growing and spreading within the community. As the landscape is swiftly evolving, several large gatherings and sporting events have been cancelled and the markets have responded wildly. Many businesses have responded swiftly and proactively while others with global footprints had to immediately respond in January with the first signs of an outbreak in China. Others are working through their strategies at this moment. There is little doubt that the impact will be profoundly felt economically

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