Conall

Continuous Improvement

By Madison Hanscom, Ph.D. The nature of work is changing to be more flexible, and it is becoming more essential to understand the best ways to work remotely. In a research study examining practices utilized by high performing teleworkers (1), strategies were identified that help workers overcome common barriers associated with remote work. These include: • Using the right technology: This mainly includes simulating the technology you would need to do your job well in the office for your home office environment, such as fast internet and a large computer monitor. • Being accessible: When working remotely, frequent checks of communication platforms (email,

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By Josh Williams, Ph.D. The following model was forwarded to me by a colleague and it’s an excellent way to visualize our collective responses during COVID-19. The diagram is divided into different zones which represent our response to this terrible pandemic. This includes the fear zone, learning zone, and growth zone with the objective moving towards to the growth zone as best we can. Doing so helps ourselves and others during this time of crisis. We’ve all likely been in the fear zone at various points of this pandemic. In the fear zone, people are anxious, edgy, and may “transmit” negative emotions to others,

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There’s an old aphorism that is apocryphally attributed to Abraham Lincoln, which deals with the subject of cutting down a tree. ‘Give me six hours to chop down a tree,’ the saying goes, ‘and I will spend the first four sharpening the axe.’ Various other versions of the saying exist, changing the times involved, but all with the same central thesis: use the majority of the time allotted to prepare for the task. Lincoln – or whomever the anonymous woodcutter at the root of this statement is – has oft been credited with an insightful observation about the necessity of planning,

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By Dale Lawrence Even during massive business disruptions, job losses and a shift in your customer’s attention, your business is still moving forward. This is not the time to stop innovating. This is not the time to give up on your customers. Many of your workers are feeling isolated and struggling to be productive and likely have far more discretionary time than ever before. It was been shown that a remote workforce starts their day earlier, can have less distractions during the workday and tends to work later than the traditional office worker. However, in a recent meeting with leaders from different

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By Eric Michrowski The COVID-19 Pandemic is driving a rapid shift to remote work across North America. Most leaders have woken up to the criticality of shifting workers that are non-essential to locations where there is a lesser risk to spread the virus. Those that haven’t yet, might wake up one morning with the entire office quarantined which is a significantly worse outcome. If you haven’t yet moved to remote work, my suggestion is to get in front of it as soon as you can and before it gets mandated in your community. Having worked with virtual teams for the better part

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By Eric Michrowski The COVID-19 Pandemic is rapidly becoming a topic of urgent executive dialogue in the US and Canada as the rate of infections is rapidly growing and spreading within the community. As the landscape is swiftly evolving, several large gatherings and sporting events have been cancelled and the markets have responded wildly. Many businesses have responded swiftly and proactively while others with global footprints had to immediately respond in January with the first signs of an outbreak in China. Others are working through their strategies at this moment. There is little doubt that the impact will be profoundly felt economically

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