Conall

September 2017

When I was about 10 years old, my father gave me my first pocketknife. It was a small one – just two blades, nothing more, and I chose to get a green one, rather than the traditional red. Within about a week, I had cut myself closing the small blade. Today, I carry a Leatherman multitool that’s indispensable in most small work around the house. Again, I’ve opted to keep it (mostly!) simple, so my Leatherman isn’t the super-complex one – it has two knives (serrated and smooth), a file, the multi-tool pliers (pliers, needlenose, wire cutter), a saw blade, scissors, a

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By Eric Johnson When embarking on a process improvement journey, it is critical to first know the details of the root causes, your resources skills and constraints, and most importantly your culture's ability to thrive under the new changes. Process Improvement initiatives often arise out of a number of different situations as a solution to issues organizations currently face. The initiative may be an idea of an executive that has prior process improvement experience or exposure to process improvement information or conversations, and ascribes to capturing those benefits for her area. Or it may originate from a middle manager who has participated

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In the June 12th issue of ESPN The Magazine, Seth Wickersham published an outstanding story about four-time Pro Bowl defensive back Richard Sherman and his struggles to move past the Seahawks’ inability to close out a win over the New England Patriots in Super Bowl XLIX, the most-watched television program in American history. As a quick reminder – the teams played to a tie (14-14) in the first half, before Seattle scored ten unanswered points in the third quarter. In the fourth, the Patriots replied with two touchdowns of their own, to take a 28-24 lead, with approximately two minutes remaining

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