Design Thinking with a Remote Workforce: How to Drive Process and Customer Experience Improvements During Coronavirus

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By Dale Lawrence

Even during massive business disruptions, job losses and a shift in your customer’s attention, your business is still moving forward. This is not the time to stop innovating. This is not the time to give up on your customers. Many of your workers are feeling isolated and struggling to be productive and likely have far more discretionary time than ever before. It was been shown that a remote workforce starts their day earlier, can have less distractions during the workday and tends to work later than the traditional office worker.
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Rapid Results: A tool for solving issues and motivating employees

process optimization

By Eric Johnson (EJ)

Rapid Results events are fast paced change elements that when done correctly, they can reinforce your organization's commitment to change and improvement. Read More...