Conall

June 2020

By Eric Johnson Further into the future as the pandemic has waned for some time, the idea of flex work as a normal aspect of business operations may become permanent as organizations grow accustomed to the cost savings and flexibility offered to workers. With several considerations, organizations can plan around the culture shift and assist employees by creating purposeful guidelines and norms for the future. Communications Training Currently, many individuals in offices may have their own conference number that they can use to create conference calls through their own setup. As we move into the stable future, we expect individuals to have a

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By Madison Hanscom, PhD An interesting study was published recently in the Journal of Occupational Health Psychology exploring the effects of standing desks. Employees who worked in sedentary jobs were randomly assigned to a control group (no change in their usual behavior) or an intervention group (were provided with adjustable sit-stand desks and instructions on how to use them). Do Sit-Stand Desks Work? After 6 months of using the sit-stand desk, the intervention group reported significantly fewer musculoskeletal problems in the neck, the back, and the shoulders than the control group. They also reported significantly less psychological tension, less mental tiredness, and more

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By Brie DeLisi Experiencing a pandemic and changing the way organizations operate in a very short period of time has identified plenty of opportunities for improvement, particularly in developing contingency plans. The purpose of a contingency plan is to identify outside forces that could potential impact business operations and identifying solutions to be able to mitigate and respond to those situations. There are several crucial steps to developing contingency plans, the following steps are an example of how to develop a contingency plan for a call center – specifically with forward looking impacts of COVID. Create a contingency team  stakeholders from every part

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By Eric Johnson As states and local governments begin to loosen the travel and commerce sequestration guidelines, many people are looking to get back to the sense of normalcy from pre-lockdown. However, a number of locales that have commenced reopening have also experienced an increase in Covid cases.  It is currently not clear if the rise is due to the greater number of people being tested, or due to actual statistical increase in cases. However, the nominal numbers are increasingly worrying both elected and health officials and there are many discussions around a potential second wave and the possibility of a new round

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By Josh Williams, Ph.D.Positive psychology is the application of empirical research to study and positively influence the human experience. It is founded in humanistic psychology and lends itself well to leaders managing employees during COVID re-entry (and beyond). Martin Seligman developed the PERMA acronym which represents key components of improving our human experiences. This includes being Positive with others, actively Engaging with them, valuing these Relationships, providing Meaning to others’ actions, and celebrating Accomplishments. Each will be briefly discussed below in relation to COVID re-entry to work. Positive Leaders need to be especially positive now with employees as they return to work. They are coping with COVID and the uncertainty

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By Madison Hanscom, Ph.D. Researchers who study telework argue that successful virtual teams are determined more by successful or unsuccessful leadership rather than other factors such as technology (1). Poor leadership is poor leadership. If you take a substandard leader and move them into a flex work environment - they won’t do any better. There are foundational leadership competencies that help all teams succeed - whether the team is in an office or working remotely. These include leading with a big picture goal and supporting the company’s vision, building interpersonal connections and collaboration, walking the talk, demonstrating ethics and integrity, managing

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