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June 2020

By Brie DeLisi Prior to COVID-19, OSHA inspections were already on a decline, “the average number of OSHA inspections per year under this administration is more than 5,000 inspections less per year than the average number of inspections” under previous administrations, according to an NELP data brief. During COVID-19, employee complaints soared while OSHA inspections have nearly halted. Additionally, OSHA has only provided recommendations for COVID-19 employer response – with no enforceable guidelines. Organizational response to this lack of enforcement and oversight is a clear indication of safety culture. Some organizations may look at this as a reason to relax safety measures and

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By Madison Hanscom, PhD Learning organizations are those that acquire information, share it, process it, and use it for continual improvement. All teams must develop mechanisms and buy-in for supporting this knowledge-sharing cycle, though it is particularly important that companies utilizing a flex work model do this well in order to succeed. Without a strong collective knowledge bank, it is likely your company will spend a lot of time taking one step forward and two steps back. When working in a virtual or remote team, knowledge will be dispersed. It is no longer an option to stop by someone’s office to ask

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By Josh Williams, Ph. D. Leaders need to make sure they set intelligent safety goals to improve performance and prevent SIFs. Proper goal setting helps field leaders and employees understand the value of a unified greater purpose. They also set objective, actionable behaviors which should be integrated into daily activities. Research demonstrates that there is a statistically significant reduction in injuries when leaders effectively articulate a compelling vision and inspire employees to work towards goals that meet that mission (Hoffmeister et al., 2014). Also, a 10% improvement in employee’s understanding of organizational values and goals results in a 12.7% reduction in

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By Madison Hanscom, PhD When times get tough, we often rely on our communities to help us prevail. Our communities are composed of everyone around us — neighbors, friends, those who work at the grocery store, the people who run the local brewery. 2020 has been a hard year. When people are suffering, the community suffers. There are things business leaders can do to support the community. In the research literature we study something called Corporate Social Responsibility (CSR) — this is when companies do good for society, and this goes above and beyond what is required by the law or regulations. This might be directed

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By KyoungHee ChoiUntil the pandemic hit, the sharing economy was disrupting many business models and was a trending topic of discussion in business circles. Renting out assets to other people as a business model has been around for decades. However, modern technology allowed for new ways to connect owners with buyers with greater ease and convenience. This mega trend impacted nearly all business sectors such as transportation (i.e. Uber, Lift), hotel (i.e. Airbnb), consumer goods (i.e. Ebay, Etsy, Rent the runaway), professional/personal services (i.e. Fiverr, Upwork) and health care (i.e. American well, Doctor on demand). Many factors helped accelerate this key trend

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By Eric Johnson Further into the future as the pandemic has waned for some time, the idea of flex work as a normal aspect of business operations may become permanent as organizations grow accustomed to the cost savings and flexibility offered to workers. With several considerations, organizations can plan around the culture shift and assist employees by creating purposeful guidelines and norms for the future. Communications Training Currently, many individuals in offices may have their own conference number that they can use to create conference calls through their own setup. As we move into the stable future, we expect individuals to have a

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