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March 2020

By Martin Royal As many organizations prepare to encourage their workforce to work remotely, the change of work environment has the potential to impact employee's perception of the organization, of the leaders and of each other. It can be tricky to maintain a level of communication and trust when new remote workers are finding themselves working with other remote colleagues in multiple locations and time zones. One factor that could determine how well your team will work remotely together is that of trust, or the lack of it. How do you maintain trust in a remote environment during a crisis? Encourage your team

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By Josh Williams, Ph.D. “The true test of leadership is how well you function in a crisis.” – Brian Tracy The Importance of Large-Scale Communication Executive leadership skills are tested in crisis. Senior leaders are facing challenges now that not only threaten the survival of their companies but the lives of their employees and those they serve. As you may have noticed, leaders are now sending mass emails out to the public addressing their response to COVID-19. These email blasts represent a great opportunity for leaders to connect directly with the public to share their vision and values during this crisis. Unfortunately, many

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By Brie DeLisi The world has been incredibly impacted over the course of the last month with COVID-19 and impacts on our economy. Leaders are being confronted with challenges that they have never had to address before, and it can be overwhelming. Leadership skills during this time are more important than they have ever been, to continue to promote a culture of safety and productivity. The impact on employees During concerning times, employees look to their leaders to provide support. Clearly these are unprecedented times and one that is a cause for serious concern. As a leader, your personal reactions are incredibly valid

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By Josh Williams, Ph.D. It is critical that leaders pay attention to their mental health during this pandemic and share information to employees on this topic. The extreme stressors leaders are dealing during this pandemic can bring mental health issues like stress and anxiety to the forefront. Leaders should be commended for their proactive efforts during these times. There are numerous examples of executives doing the right thing by their employees which will be detailed in upcoming blogs. This is especially commendable as financial perils threaten many organizations. Executives are dealing with unprecedented economic uncertainty while managing stressors in truly uncharted waters. It is

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By Martin Royal I wrote about what sets apart effective change leaders in a previous blog post, namely their ability to frame the change effort and build the capacity of the team to implement and sustain the change. For the most part, this assumes that leaders are engaged in a planned, thoughtful and deliberate change effort. Sometimes, the change effort is not so deliberate and comes knocking at our door unexpectedly. COVID-19 has driven many leaders into a crisis mode and into an involuntary change effort, that many are unprepared for. Whether it is a planned or unplanned crisis, the fundamentals to

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By Madison Hanscom In order to keep yourself, your employees, and others around you free from illness, it is important to backtrack and reflect where you have been in the past two weeks to assess exposure. This includes the work environment. What if one of your employees has been in close proximity to an individual in the workplace who now has been diagnosed with COVID-19 or someone who is displaying symptoms? If you or one of your employees were in close proximity or could have touched the same surfaces as this individual, it is important to stay informed on how COVID-19 spreads. Although

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