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March 2020

By Kyounghee Choi Here are three powerful principles to help guide your decision-making across both your business and personal life as you navigate through this black swan crisis. There is no perfect formula, case study, analysis or best practice that can be relied upon as this crisis is so unique by its very nature. However, the role of the leader is so critical to ensure long term success. Decisions being made today will help guide whether you survive, thrive or fail when calm waters arrive. Leaders need to have a deeper understanding of what is happening and secure the support of

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By Stephanie Monge-Sherman While your leadership team may be in crisis mode and navigating the best decisions for your people and the business, management is pivoting their teams and adapting leadership styles to a remote workforce. As noted in Part One of this blog series, effective communication is crucial to coaching employees--but remote coaching strategies do not end there. A truly successful approach to remotely coaching a workforce also involves bolstering the mental vitality of your team for better productivity and overall happiness. With this aim in mind, here are 6 additional tips for coaching a remote workforce: 7. Highlight what’s going well. It

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By Martin Royal While taking care of our health and safety during the COVID-19 crisis is the priority, many will find themselves working remotely for the first time and might face other potential threats: cybersecurity threats. Cybersecurity threats aren't breaking news to those of you who are used to work remotely, on-the-road and in public areas. However, the firm McAfee has already identified and reviewed multiple reports that suggest the COVID-19 crisis is being used as bait with criminal intent, whether it is through phishing, email scams, misleading web domains, malware, etc. For cybercriminals, this crisis can be an opportunity to tap

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By Eric Johnson In the current COVID-19 crisis, disruptions to the supply chain have become tremendously apparent, as the entire economy shuts down to contain the spread of the virus and flatten the curve. As we move toward a prolonged shutdown, many organizations are looking to do two things: minimize the damage that the supply chain disruption brings and then position the organization to ramp up quickly if the recovery occurs at a rapid pace amid sharply recovering demand. Communicate with your supply chain First and foremost, supply chain leaders should be on daily calls with their suppliers to understand inventory levels, transportation

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By Martin Royal As many organizations prepare to encourage their workforce to work remotely, the change of work environment has the potential to impact employee's perception of the organization, of the leaders and of each other. It can be tricky to maintain a level of communication and trust when new remote workers are finding themselves working with other remote colleagues in multiple locations and time zones. One factor that could determine how well your team will work remotely together is that of trust, or the lack of it. How do you maintain trust in a remote environment during a crisis? Encourage your team

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By Kelly Cave and Madison Hanscom While the act of social distancing is crucial in reducing the spread of COVID-19, being separated from human contact can have detrimental effects on mental health and overall wellbeing. The reason people struggle with isolation is that humans evolved as social beings. In other words, we form groups and organizations that extend beyond our individual selves and these groups help us survive. When we are deprived of the social interactions we have evolved to become dependent upon, we become socially isolated. Social isolation has been studied by psychologists for decades, and findings are consistent: isolation has

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